Spire’s fully-integrated platform of services includes a full range of operational, sales-related, guest satisfaction and project management & procurement services. We specialize in branded full-service and select-service hotels as well as independent hotels and resorts. Below is a list of the services that we can provide to your hotel.
SPIRE’S REPUTATION FOR SERVING UP SUCCESS
We are dedicated to maintaining the highest level of control over F&B service quality and operating margins to maximize the returns of owners and investors. Daily communication with each hotel’s food and beverage management team and diligent collection and analysis of guest experience data allow us to respond quickly to any problems that may arise, reinforce what is working well and make modifications as needed.
OUR F&B TEAM COVERS EVERY LEVEL OF OPERATIONS, INCLUDING, BUT NOT LIMITED TO:
Unique banquet & catering events
High performance a la carte specialty restaurants & lounges
Grab & Go market operations
Initial Concept Development
Design & Construction
Employee Hiring, Training & Development
Our sales teams are specially trained to identify guest needs and provide exceptional services to bring back guests again and again. Our customized marketing plans consider the current condition of the market as well as the surrounding competition. We continue to build our team as we add positions to accentuate our social media skills, search engine optimization, and direct marketing capabilities, with access to multiple reporting tools.
MAXIMIZING THE REVENUE POTENTIAL OF EVERY PROPERTY
One of our primary strengths is managing and maximizing the total revenue stream at every property we manage. Spire’s Revenue Management team analyzes current market conditions, gets to know each property’s competitors, identifies trends, and develops sound pricing models and implements growth strategies. We also work with each property to develop new business prospects, build solid relationships within their markets and secure the most profitable revenue by outperforming our competitors.
With our strategic and tactical expertise at corporate, regional, cluster and the property level, Spire’s revenue management allows us to drive market share with a focus on pricing, inventory controls, segmentation analysis, distribution, forecasting and demand generation through both brand systems and independent approaches. Our experienced team focuses on managing all revenue streams of a hotel or resort including rooms, F+B, resort fees, parking facilities, children’s programs, as well as other additional revenue areas prominent in today’s revenue landscape.
FINANCIAL EXPERTISE BEGINS WITH CREATIVE SOLUTIONS
At Spire Hospitality, we have a definitive talent for facts and figures and know what it takes to bring our partners the best return. Providing centralized accounting, payroll, financial management, and reporting, our financial team knows how to find new and creative solutions to difficult problems, revolutionizing operational success and continually delivering qualitative results.
MATCHING THE PERFECT CANDIDATE TO THE PERFECT POSITION
Finding the right individuals for the right position is key to every property’s success, and with our 30-plus years of hospitality experience, the HR professionals at Spire know exactly what to look for. Our team provides human resources, talent recruitment, acquisition and development, internal communications, training and coaching expertise, benefit and salary administration and helps to ensure regulatory compliance at every property we manage.
BUILDING AN IMPECCABLE REPUTATION FOR CONSTRUCTION & RENOVATION
Working in cooperation with the development team from our sister company AWH, Spire has helped complete the rebranding renovation and total repositioning of nearly $200,000,000 including capital improvements in our portfolio.
We work with owners to create, plan and execute effective capital improvements that enhance and protect the long-term value of every asset from the initial concept phase, through planning and design, brand approval and implementation, to completion. Spire can also work with the owner’s development team to execute effective, cost appropriate repositioning strategies.
We sit down with owners and investors to get a firm understanding of what they hope to accomplish with their property investment. We then work with them to develop and align a strategy that will help us help them reach the goals we’ve set together.
To be a successful third-party manager you must be able to succeed on many different levels. First and foremost, you have to deliver a great guest experience. You must also take great care of your associates and give them the tools and training they need to create their own success on a daily basis. But, most of all, to create lasting value, you must have a complete understanding of the owner’s goals.
The partner that you select to manage your hotel is one of the most important decisions you will make as an owner. It’s our owner-centric philosophy that has always set Spire Hospitality apart from our competitors and has allowed us to continually bring greater asset value and operational success to our owners and investors.
Insights from the due diligence process form the basis of the revised strategic business and operating plan to be implemented during the transition and onboarding of the asset. Our cross-functional approach involves all business disciplines of our team including Operations, Sales, Legal, and Finance
For more information about Third-Party Management, contact: